Refunds & Exchanges
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
- Discounted items are final and cannot be returned or exchanged
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Please email support@embracingstillness.co please include your order number and a detailed message outlining the reason for the return/exchange.
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
Additional Information:
- Once we are in receipt of your return, a store credit, exchange or refund will be initiated. Please allot 7-10 business days for refunds to return to the original method of payment.